Managed services
Hand the running of your technology to one team. We look after your devices, networks, software and systems under agreed service levels, so your people can concentrate on the business.
The Syntegra difference
One point of contact
One service desk for devices, networks, software and systems.
Agreed service levels
Response and resolution times set out in advance, and reported against.
Problems found early
Monitoring and maintenance catch problems before they affect your staff.
Regular reviews
We review the service with you and agree what to improve.
What we offer
Service desk
Help for every user, logged, tracked and resolved.
- Incident and request handling
- Remote support
- On-site support where needed
- Reporting against service levels
Device and user management
Every device and account kept in order.
- Device set-up and updates
- Joiners, movers and leavers
- Security updates
- Asset records
Application management
Keeping your business software working and up to date.
- Monitoring
- Updates and upgrades
- User and access administration
- Performance tuning
Infrastructure management
Looking after the servers, networks and cloud services the business runs on.
- Monitoring and alerting
- Patching
- Backup checks
- Capacity planning
Managed services use cases
Support many sites from one desk
Give every branch and depot the same support, from one team.
Free your IT team for projects
Hand routine support to us, so your own IT staff can work on projects that grow the business.
Know how the service is performing
Measure support against agreed levels and review it regularly.
Get started
Contact an expert
Find out how Syntegra can help your business.